Pages

Wednesday, April 20, 2016

Emirates Inflight Information, Communication and Entertainment

Emirates, one of the leading airlines in the world, offers services from its hub in Dubai to almost every part of the globe. With a fleet size of more than 230, it reaches over 150 destinations in six continents. As one of the top airlines in the Gulf region, it seeks to provide the best on-ground and in-flight services to passengers. Its in-flight entertainment system, popular by the acronym ICE, provides a range of audio-visual facilities that can keep flyers away from boredom during the flight.

News and External Views

ICE refers to information, communication and entertainment, and on Emirates flights, all three are offered. People can stay updated with the latest developments around the world with news and sports headlines via the BBC news feed. Travellers can read the news in other languages as well, such as Arabic, French and German. Besides news, aircraft feature external cameras, giving people outside views. Most aircraft offer views of what is in the front and below the aircraft, while the Airbus A380 also offers tail views, making them better than the ones offered by window seats. There is also an option to use its map feature to know the precise location, and get weather and flight information on the screen behind the seats.

TV Show

This Dubai-based carrier offers passengers a wide assortment of TV channels, popular shows, games and videos. It has an exhaustive list of about 2000 such provisions that are available on demand in different languages. The needs of the visually and the hearing challenged passengers have been kept in consideration while devising these entertainment solutions. For their benefit, the movies are shown with captions and audio descriptions. Travellers can check what programmes are being offered during the air journey, and if their favourite is not among them, they can contact the carrier. The staff will then see what the most frequently ordered ICE shows are, and will try to incorporate them.

On-Board Communication

Emirates also provides Wi-Fi and in-seat communication channels on its flights. Flyers can use up to 10 MB of data without paying any fee. For more data usage, of up to 500 MB, a meagre amount of USD 1 has to be paid. The Wi-Fi facility (GPRS or EDGE) is available on all A380s and most Boeing 777s and will be extended to the entire fleet in due course of time.

Using mobiles for receiving or making calls is also possible by purchasing an air ticket with this carrier. For this, the phone should have roaming facility and the service provider should have an agreement with either OnAir or Aeromobile. However, flyers must note that this is not a free service and is chargeable as per the international tariff of these service providers. Another feature on the flights is on-screen seat-to-seat messaging to fellow passengers. Instead of making hand gestures or speaking loud that often cause inconvenience to others, they can simply text, using the on-screen messaging and email services.

With these ICE provisions available right on the seats, travellers will not find the journeys long and be entertained throughout the flight.

No comments:

Post a Comment